Deliveries and collection times will vary, where a specific delivery date has been agreed, and where this delivery date cannot be met, you will be notified and given the opportunity to agree a new delivery date or receive a full refund. We shall use reasonable endeavors to meet any date agreed for delivery but shall not be liable for any losses, costs, damages or expenses incurred by the you or any third party arising directly or indirectly out of any failure to meet any estimated delivery date.
Delivery of the Goods shall be made to your address specified in the order and you shall make all arrangements necessary to take delivery of the Goods whenever they are tendered for delivery.
Risk in the Goods shall pass to you upon delivery of the Goods, or where you fail to take delivery at the agreed time, at the time delivery was attempted.
Title in the Goods shall not pass to you until payment of the price has been made in full.
We will provide an option for you to collect your order placed via Evergreenafro.co.uk from our Store at the following address: Evergreen Afro Cash & Carry, 31 Minton Park, Potters Lane, Kiln Farm, Milton Keynes, MK113HG.
We reserve the right to restrict deliveries in certain areas. This includes the right to withdraw our services to individual customer’s addresses, customers who are repeatedly unavailable to take delivery of their produce at their chosen slot time or in other exceptional circumstances.
If you are not at home when the goods are delivered. If no one is available at your address to take delivery and the goods cannot be posted through your letterbox, we may
Follow the instructions you have given us of where to leave the goods in the circumstances. If we leave the goods on your doorstep or with a neighbor, and they are
Stolen or damaged, we do not accept any liability, and may offer you a refund or other compensation at our complete discretion.
If, in the unfortunate situation no one is available to accept your delivery or no suitable delivery instructions have been provided, a card will be left by our courier asking you to contact them at the earliest convenience to arrange an alternative delivery time. Re-delivery is subject to availability and additional cost. If you fail to rearrange delivery, your order will be cancelled.
If you have not contacted us to rearrange a failed delivery or collection within 24 hours, your order will be cancelled and the cost of your order (excluding the cost of delivery, perishable items and any other associated charges) will be refunded to you.